Education

Queens College, Queens, NY, Jan 2019-May 2020 (expected)

       MLS candidate

University of Texas-Austin, Austin, TX, Aug 2014-May 2016

MA in Media Studies, Museum Studies Portfolio   GPA: 4.00 / 4.00 Thesis:
“Constructing Tibetanness in the ‘In-Between:’ Self-Representation of Hybrid Tibetan Identity in Tibetan Fiction Film”

Wesleyan University, Middletown, CT, Aug 2007-May 2011

       BA in Film Studies/Psychology; GPA:  3.82 / 4.00

Relevant Experience

The Metropolitan Museum of Art, Library Associate-Electronic Resources, New York, NY, Jan 2019-Present    

Support the maintenance and development of the museum’s library collection of electronic resources. Track and report usage statistics. Troubleshoot systems issues.

NYC Civilian Complaint Review Board, Investigator, New York, NY, June 2017-Sept 2018                             

Investigated allegations of police misconduct. Interviewed civilians and police officers. Obtained and analyzed video footage, police documents, and other evidence. Conducted legal research and analysis. Wrote reports summarizing findings and potential disciplinary recommendations. Managed approximately 20 investigations at a time.

Department of Statistics & Data Analysis, Assistant Instructor, UT-Austin, Sept 2014-Sept 2017

Developed introductory statistics course materials on the edX Massive Open Online Course platform for a student population of approximately 50,000 registrants internationally. Facilitated discussion forum and provided constructive feedback on instructor’s lessons. Programmed in HTML.  

Velvet Light Trap, Reader and Editorial Shepherd, Austin, TX, Dec 2014-Dec 2015                                                     

Evaluated, selected, and made editorial recommendations in regard to submissions for a peer-reviewed print journal of film and media studies scholarship. Provided editorial and revision feedback to authors.

West Haven Public Library, Library Assistant, West Haven, CT, Jan 2014-June 2014                                                  

Provided friendly and knowledgeable service to patrons in the circulation department. Enforced patron borrowing and conduct procedures, answered research and informational questions, and helped patrons use digital resources.

Infotrieve, Advanced Reference Services Associate, Wilton, CT, Dec 2011-Nov 2013                                                     

Maintained extensive digital database of published medical literature for a pharmaceutical company. Researched copyright permissions and corresponded with clients and document vendors. Supervised twenty interns. Authored best practices.

Special Collections and Archives, Department Assistant, Wesleyan University, June 2010-Aug 2011

Catalogued several hundred theses in an ILS. Systematized and inventoried undocumented collections, including over 2000 video, film, and audiotapes, in Excel. Maintained strict security and handling procedures to ensure protection of rare, fragile collections.

Skills

Computer:  Microsoft Word, PowerPoint, Excel & Outlook, Voyager ILS, LibGuides, Google Suite, HTML, WordPress, R, SPSS, edX, Salesforce, Final Cut Pro, Inkspace, Qualtrics, UserTesting, Endnote, Kurzweil

Languages: Basic Spanish—6 years